Reply to Every Review, in Your Brand Voice.
Collect, monitor and respond to reviews across Google, Facebook, Yelp and more. AI drafts on-brand replies, sentiment analysis surfaces what customers really talk about, and smart requests turn happy customers into 5-star reviews.
- APositive
Aisha K.(AI reply shown for this review)
Easy booking, gentle staff and Dr. Kim explained everything. Highly recommend!
- TWait time
Tom R.
Waited 40 minutes past my appointment time.
- LParking
Lena M.
Clean clinic, fair prices. Parking is tricky though.
AI reply · Friendly tone
Thank you, Aisha! We're glad you had a positive experience with our team.
68%
Positive
22%
Neutral
10%
Negative
Outcomes You Can Count On
One inbox for every review, every platform, every location
AI replies in your tone, with approval rules for sensitive ratings
Sentiment and topic analysis by store, city and region
Review request campaigns via SMS, email and QR codes
Everything Inside Reviews & Reputation
Unified Review Inbox
Filter by rating, sentiment, location or status and assign reviews to local managers.
AI Reply Generator
Context-aware replies that mention the specifics of each review, with your tone and rules applied.
Sentiment & Topics
See what customers keep raising (wait times, staff, pricing) and which locations drive it.
Review Requests
Send review links by SMS, email or QR and route unhappy customers to private feedback first.
Real-Time Alerts
Get notified instantly about low ratings so your team can respond before it escalates.
Bulk Actions
Reply to, tag or escalate hundreds of reviews at once with saved responses.
Reviews & Reputation FAQs
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